FAQS

SPEED

All items are in stock and usually shipped within 24 hours. Order will be shipped and processed within 2 business days (usually within the next business day).

WAREHOUSE

We process and ship all orders from our US warehouse. Once your order is shipped, you will receive an email with your tracking information. If you are around OC areas, please feel free to visit us to pick up your orders.

CUSTOMER SERVICES

Easily add more stuff or get a change in your order by send us an message through Instagram. Get suggestions or recommendations for products based on our experience. Reply emails and DMS within 1 hour.

PAYMENT METHOD

 We currently accept PayPal and credit card payment, including Visa and MasterCard, to ensure you having a smooth, secure and safe checkout process.

DELIVERED

There could be some circumstances that packages might be delivered to your mailbox or delivered and signed by your neighbours. We suggest you to check your mailbox and ask your neighbours first. If you cannot find your package, you may further make enquiry to the local courier with the given tracking number.

AUTHENTIC GUARANTEE

All our items are sourced and imported from Korea. We only source reputable suppliers or distributors